Priceline Corporate Gift Card Services

Gift Card Order Terms and Conditions

These Gift Card Order Terms and Conditions ("Order Terms and Conditions") apply to gift cards ordered from Priceline through the Priceline Corporate Gift Card Service.

The Gift Card Order Terms and Conditions contain important information about ordering gift cards through Priceline. Please ensure you read these Gift Card Order Terms and Conditions before you place an order. The Gift Card Order Terms and Conditions form the agreement between you and Priceline for the ordering and purchase of your gift cards.

  1. Acceptance
  2. Changes to Order Terms and Conditions
  3. Approved Use
  4. Materials and Trade Marks
  5. Resale of Gift Cards
  6. Company Registration
  7. Ordering
  8. Price and Payment
  9. Discount on gift card price
  10. Goods and Services Tax (GST)
  11. Delivery
  12. Gift Card and Order Activation
  13. Order Cancellations
  14. Privacy
  15. Limited Liability
  16. Applicable Law
  17. Need more information?

  1. Acceptance
  2. These terms and conditions form a legally binding agreement between you and Priceline Pty Limited (“Priceline”, "we" or "us") in relation to you and your organisation’s participation and utilisation of the Priceline Corporate Gift Card Service.

    You accept these Order Terms and Conditions that may be amended from time to time;

    1. when you register your personal business contact information and company details with Priceline;
    2. each and every time you place a gift card order with the Priceline Corporate Gift Card Service; and
    3. each time you, your business or any person who purports that they act on your or your organisations behalf utilises the Priceline Corporate Gift Card Service regardless of whether such action is authorised or not.

    These Order Terms and Conditions are in addition to any terms and conditions that apply to the use of gift cards available through the Priceline Corporate Gift Card Service.

    If you decline to accept these terms and conditions, do not register your business or place an order for gift cards with Priceline.

  3. Changes to Order Terms and Conditions
  4. These are the current Priceline Corporate Gift Card Ordering Terms and Conditions. Priceline reserves the right to change any of the terms contained in these Order Terms and Conditions by, at any time, publishing the varied terms and conditions on this website. Where a change may result in an unfair burden being placed on existing customers and users of the website or services, we will provide a period of notice that we consider appropriate and reasonable related to that change.

    Changes to these Order Terms and Conditions will be available online at corporate.pricelinegiftcard.com.au or by contacting 1300 554 268.

  5. Approved Use
  6. You may use gift cards purchased through the Priceline Corporate Gift Card Service for the following purposes:

    1. Reward and recognition program(s)
    2. Loyalty and customer programs
    3. Consumer and trade promotions
    4. Incentive programs
    5. Programs operated by you and your organisation as a third party service provider for business, marketing and program services on behalf of corporations and businesses in Australia
    6. Charity and fundraising programs
    7. Prizes and Gifts
    8. Emergency and social relief

    If you are unsure of the application and use of gift cards purchased through the Priceline Corporate Gift Card Service, and believe the application and use of the gift cards may fall outside of these approved uses, you and your organisation are required to seek approval from the Partnerships Manager at Priceline. Approval for uses outside of the stipulated approved uses may be withheld at Priceline’s discretion.

  7. Materials and Trade Marks
  8. Priceline has rights in registered and unregistered trade marks, other marks, devices and images, which are protected by law (Priceline’s Intellectual Property). Except as expressly authorised in writing by us the use of any of the trade marks is strictly prohibited. Neither registration of your company or placement of a gift card order through the Priceline Corporate Gift Card Service authorises you to utilise the trade marks.

    Prior to use of any of Priceline’s Intellectual Property, you must obtain approval in writing from Priceline (which may be withheld at Priceline’s discretion). A marketing brief approval form can be obtained from the Priceline Corporate Gift Card Services page located at corporate.pricelinegiftcard.com.au or by e-mailing pricelinecorporate@api.net.au.

    Approval must be requested on each occasion you propose to use any or all of the Priceline trademarks or gift card images in any promotional or marketing material that will be released to consumers, employees, team members, clients or other third parties. You must provide Priceline with copies of any promotional material or other communications that you propose to issue in relation to any gift cards purchased through us. Approval may be withheld at Priceline’s discretion.

    In addition to any specific approval requirements, if approval to utilise trade marks and or images is provided in relation to the Priceline gift cards in your promotion or offer, Priceline (as the owner and manager of the gift card program generally) is not the promoter of your promotion or offer. The terms and conditions associated with any program utilising gift cards must clearly stipulate that the program, including the issuance of gift cards, is managed by you (as the “promoter”) and is in no way supported or endorsed by Priceline.

    For the avoidance of doubt, submission of a marketing approval brief to Priceline does not guarantee automatic approval to use trade marks, images or references in any promotion.

  9. Resale of Gift Cards
  10. Under no circumstances is the resale or on-selling of discounted gift cards purchased through the Priceline Corporate Gift Card Service permitted. Resale or on-selling of non-discounted gift cards to staff, team members or third parties for the purposes of loyalty programs and closed loop membership schemes must be agreed by Priceline in writing in advance of such activity.

  11. Company Registration
  12. In order to enable you and your organisation to order gift cards from the Priceline Corporate Gift Card Service, you must first register your business with us. To register, complete the registration process at corporate.pricelinegiftcard.com.au and submit your registration online. Your registration will be reviewed within 2 business days, and, subject to our approval, you will receive login details via e-mail consisting of a username and a password to enable you to login to the Priceline Corporate Gift Card Service and confirm your registration.

    Priceline reserves the right to reject, decline or terminate a customer registration:

    1. If you refuse or are unable to supply information that is required to register you and your business, service your account and fulfil a gift card order;

    2. If we consider the registration to be fraudulent;
    3. If your business is already registered;
    4. You fail to meet our requirements for Priceline Corporate Gift Card participants; or
    5. For any other reason at the absolute discretion and determination of Priceline

  13. Ordering
  14. Placement of an order with Priceline by you is an irrevocable offer by you and your organisation to purchase the gift cards you have specified and ordered. Priceline is not obligated to accept your order and we may accept or reject your gift card order for any reason, including (without limitation) suspected fraud, unavailability of any product, an error in the price or the product description or an error in your order.

    The contract with Priceline for the ordering and purchase of gift cards specified in your order only becomes binding once we have accepted your order and receipt of your payment has been confirmed. You will receive an order summary statement as acceptance of your order from Priceline. You will receive a tax invoice(s) from Priceline. Confirmation of payment from you and your organisation is required prior to gift cards being approved for production, released and/or activated.

    To place an order you must be a registered Priceline Corporate Gift Card Service customer, login to the service at corporate.pricelinegiftcard.com.au, complete and submit a gift card order.

    Orders must be complete and submitted to Priceline before 5pm AEST. Orders received after this time will be deemed received the next business day. Orders received after 5pm on a Friday will be processed the next business day. In the instance of an order being received after 5pm on a business day prior to a public holiday the order will be processed the next business day after the public holiday. Business days are Monday to Friday excluding weekends (Saturday and Sunday) and applicable public holidays. Public holidays include all Australian National public holidays and public holidays that apply in the state of Victoria.

    Credit card orders are processed instantly, while Direct Deposit / Electronic Funds Transfer (EFT) will take longer to process payment. Gift cards will be delivered within 4 – 6 business days from the date payment is received by Priceline.

    Orders are subject to acceptance and confirmation by the Priceline Corporate Gift Card Service.

  15. Price and Payment
  16. For each Order, you will be charged the price of the gift card(s) plus any applicable service charges including but not limited to;

    • Delivery and handling
    • Bank charges
    • Applicable GST for services (there is no GST applicable to the purchase price of Gift Cards)

    Orders can be paid for by: Direct Deposit / Electronic Funds Transfer (EFT) or Credit Card including MasterCard, Visa and American Express.

    Orders will not be processed until payment is cleared.

  17. Discount on gift card price
  18. Negotiated or applicable discounts

    1. Priceline, at its absolute discretion, may agree to offer a discount on the face value price of gift cards and or any applicable issuance fee(s) payable by you for gift cards contained within an order. The calculations of the discount may be based on a minimum order value or on a forecasted annual spend on specific gift cards contained within the Priceline Corporate gift card portfolio.
    2. Priceline, at its discretion, reserves the right to withdraw or decrease any agreed discount where there is a decrease in the value and frequency of forecast orders placed by you.
    3. Priceline may also stipulate that a nominated and negotiated method of payment is required for a discount to apply. The nominated and negotiated method(s) of payment will be the only method(s) of payment accepted for gift card orders placed by you.
    4. A negotiated and applicable discount is only valid when official orders are placed through the Priceline Corporate Gift Card Service website.

  19. 10. Goods and Services Tax (GST)
  20. GST will not apply to the sale of a gift card, specifically the face value / loaded amount.

    Additional surcharges - GST

    - GST is listed separately on the invoice for delivery fees

    Any applicable cancellation charges are inclusive of GST.

  21. Delivery
  22. Subject to availability, gift cards will be sent to the delivery recipient at the street address nominated at time of order. All Orders are delivered via courier to a nominated delivery address. Orders will only be delivered to Australian business and residential street addresses. PO Boxes, Locked Bags and international delivery addresses are not accepted.

    If your gift cards are damaged, or you believe that they have been interfered or tampered with prior to receipt by you and your organisation please contact the Priceline Corporate team immediately on 1300 554 268.

  23. Gift Card and Order Activation
  24. You will receive an automated email containing gift card order activation information from Priceline. Please ensure you retain this information securely to enable you to activate your gift card order.

    You will receive information with your gift card order delivery that will contain gift card and order activation information. Please read this information and follow the steps outlined in the instructions.

    It is the responsibility of you and the nominated delivery recipient to ensure that your gift card order is stored in a safe and secure place once received regardless of whether the gift cards and order is activated.

    Please check your gift card order carefully prior to distributing any gift cards or in the case of some orders, activating the order. If you find a discrepancy, do not distribute any gift cards or activate the order. Please contact the Priceline team immediately on 1300 554 268.

  25. Order Cancellations
  26. Dependent on your Priceline gift card order, stage of order production and progress of your order, once submitted there will be no option to cancel your order.

    Priceline reserves the right to cancel an order if it is not paid for in full within 30 days of the original order date or is deemed by Priceline to be fraudulent.

    Priceline reserves the right to decline a cancellation request for any other reason at the absolute discretion of Priceline Corporate.

    Please note that cancellation fees and charges may apply.

  27. Privacy
  28. The Priceline Privacy Policy may apply to certain information which you provide to us.

    Priceline provides the Priceline Corporate Gift Card Service and associated services to you and your organisation with the assistance of associated third party suppliers. In order to do this, Priceline is required to collect your personal business contact and company information (such as your name, address, contact details and order information) when you use the Priceline Corporate Gift Card Service or otherwise deal with us in relation to your corporate giftcard orders and requirements.

    You or any other registered company contacts can request access to the personal business contact and company information that we hold relating to that individual. You can also amend personal business contact and company information at any time by contacting Priceline Corporate on 1300 554 268 or emailing us at pricelinecorporate@api.net.au.

    The full Priceline Privacy Policy can be viewed at pricelinegiftcard.com.au.

  29. Limited Liability
  30. Except to the extent required by law, neither Priceline or its related bodies corporate, affiliates, directors, officers, employees, agents, service providers, or other contractors will be liable for any losses, damages, liabilities, claims or expenses (including legal costs) whatsoever (including negligence), arising out of, or in any way related to, the supply of gift cards or other services considered by these order terms and conditions to you. This limitation applies to all direct, indirect, consequential, special, punitive or other losses, damages, liabilities, claims or expenses you or others may suffer, including for loss of profits, business interruption or loss or corruption of data or information.

    Priceline’s liability (in relation to the supply of the Priceline Corp Gift Card services to you) for a breach of a condition or warranty which is implied by law and cannot be excluded is limited, to the maximum extent possible, to one of the following at Priceline option: either the supply of the goods or services again or the payment of the cost of having the services supplied again or repaired.

  31. Applicable Law
  32. These order terms and conditions are to be interpreted and enforced in accordance with the laws of Victoria, Australia. Any disputes arising from your use of the Priceline Corporate Gift Card Service are exclusively subject to the jurisdiction of the courts of Victoria, Australia.

  33. Need more information?
  34. For more information please contact the Priceline Team on:

    Phone: 1300 554 268

    Email: pricelinecorporate@api.net.au